Exeter | Hybrid Working | Competitive Salary | Excellent Benefits Package | Competitive Salary | Discretionary Bonus

Technology is changing the way businesses work, and we're looking for someone who can help drive that change across the business.

This is not a traditional training role. It's an opportunity to become the go-to expert for our client's systems and technology; helping colleagues adopt new tools, improve ways of working and get the most from the businesses's technology investment.

Working closely with IT, Learning & Development, and their wider teams, you'll play a key role in everything from new starter induction and system rollouts through to creating engaging digital learning content and supporting business-wide technology adoption.

We're open to backgrounds. You may be an IT Trainer, Legal Systems Trainer or Technology Adoption Specialist. Or, you could be a Systems Analyst or Applications Specialist or Systems Superuser who enjoys working with people and wants to move into a more consultative, business-facing role.

What you'll be doing

• Delivering engaging systems training, workshops and drop-in sessions
• Supporting the rollout of new technology, upgrades and system enhancements
• Acting as a superuser and trusted advisor for systems and technology
• Creating digital learning content, guides, videos and e-learning resources
• Supporting new starter onboarding and induction programmes
• Working closely with stakeholders across the business to improve system adoption and user confidence
• Identifying opportunities to improve processes, learning and user experience

What we're looking for

• Experience delivering IT, systems or applications training, or strong systems experience with a passion for helping users
• Experience within a knowledge-based environment would be highly desirable
• Strong understanding of business systems, technology and user adoption
• Excellent communication and stakeholder engagement skills
• Experience with Microsoft 365 and modern workplace technologies
• A proactive, solutions-focused approach and a genuine interest in helping people get the best from technology

This is a fantastic opportunity for someone who enjoys working at the intersection of technology and people, helping shape how systems are used across a modern, forward-thinking professional services business.

£50-£60k DOE

Full-Time | Office Based | Fantastic Benefits

'Lead Technology Operations. Drive Stability. Deliver Excellence.'
 

We're seeking an experienced IT Manager to take ownership of a busy and diverse technology function during a 12-month fixed-term contract.

This is an opportunity for a hands-on technology leader to oversee day-to-day IT operations, manage infrastructure and security, lead a small internal team, and ensure technology services continue to support the wider business effectively.

Working closely with senior leadership, you'll play a key role in maintaining a secure, reliable, and high-performing technology environment while delivering projects, managing suppliers, and driving operational excellence for a well-established organisation recognised as a local employer of choice.

As IT Manager you'll be responsible for:

• Leading the day-to-day management of the IT function
• Owning core business systems, infrastructure, and cloud services
• Managing Microsoft 365 environments and Azure-based services
• Overseeing cyber security, risk management, and compliance activities
• Managing third-party technology and support partners
• Delivering IT projects aligned to business priorities
• Managing budgets, suppliers, and governance processes
• Leading, supporting, and developing a small internal IT team
• Building strong relationships with stakeholders across the organisation

What we're looking for from the IT Manager:

Essential Experience

• Strong Microsoft 365 administration experience
• Experience managing Azure services and cloud infrastructure
• Proven IT operations and systems management background
• Experience overseeing security operations and risk management
• Strong networking and infrastructure knowledge
• Project management and delivery experience
• Budget and supplier management experience
• Experience managing third-party service providers
• Previous team leadership and people management experience
• Excellent communication and stakeholder management skills

Desirable

• Experience with Google Workspace
• Experience supporting technology functions within growing organisations

About You

You'll be:

• Proactive and solutions-focused
• Comfortable taking ownership and accountability
• Highly organised with strong prioritisation skills
• Adaptable and resilient in a fast-paced environment
• An effective communicator who can engage stakeholders at all levels
• A collaborative leader who enjoys developing people and improving ways of working

Why Apply?

This is an opportunity to join a respected local employer of choice, take ownership of an established technology function, lead meaningful projects, and make a genuine impact within a dynamic and purpose-driven organisation.

If you're an experienced IT professional looking for a role that combines operational leadership, technical oversight, and stakeholder engagement, we'd love to hear from you.
Please note, this is initially a twelve month fixed term contract with potential for permanent longer term.

Apply now for a confidential discussion.

The Opportunity
This is a key role within a busy environment where infrastructure underpins day-to-day operations and is an exciting opportunity to make improvements and really shape the direction of travel for the business from an infrastructure perspective.

You’ll take ownership of the organisation’s infrastructure and backend systems, ensuring they are reliable, secure and scalable, while also playing a key role in how the environment evolves over time.

The position is predominantly hands-on with an element of leadership, giving you the opportunity to stay close to the technology whilst influencing direction and supporting others.

What You’ll Be Doing

Infrastructure Delivery & Projects

• Lead the implementation and deployment of infrastructure solutions
• Ensure projects are delivered in line with design, timelines and business needs
• Carry out testing and validation to ensure performance and reliability

Maintenance & Optimisation

• Own monitoring, alerting and proactive issue resolution
• Manage patching, upgrades and ongoing system maintenance
• Analyse performance and plan for future capacity requirements

Security & Compliance

• Embed security best practices across infrastructure environments
• Support vulnerability management, testing and risk mitigation
• Ensure alignment with relevant standards and regulatory requirements

Leadership & Collaboration

• Provide technical guidance and mentorship to a small team
• Work closely with cross-functional teams to deliver infrastructure solutions
• Contribute to architectural and technology decisions

Documentation & Knowledge Sharing

• Maintain clear documentation across systems and processes
• Support knowledge sharing and continuous improvement across the team

What They’re Looking For

• Proven experience in infrastructure engineering within a fast paced and ever-changing environment and strong knowledge of:
• Virtualisation 
• Cloud platforms 
• Networking, storage and backend systems
• Experience supporting highly available environments
• Good understanding of cybersecurity principles and best practice
• Strong troubleshooting and problem-solving capability
• Ability to communicate effectively with both technical and non-technical stakeholders

The Environment

• Operationally critical infrastructure
• Collaborative IT function with a focus on continuous improvement
• Balance of hands-on engineering and leadership responsibility

Why This Role?

• High-impact position with real ownership
• Opportunity to influence infrastructure direction and standards
• Broad, varied role across projects, operations and strategy
• Stable, well-established organisation