The Opportunity
This is a key role within a busy environment where infrastructure underpins day-to-day operations and is an exciting opportunity to make improvements and really shape the direction of travel for the business from an infrastructure perspective.

You’ll take ownership of the organisation’s infrastructure and backend systems, ensuring they are reliable, secure and scalable, while also playing a key role in how the environment evolves over time.

The position is predominantly hands-on with an element of leadership, giving you the opportunity to stay close to the technology whilst influencing direction and supporting others.

What You’ll Be Doing

Infrastructure Delivery & Projects

• Lead the implementation and deployment of infrastructure solutions
• Ensure projects are delivered in line with design, timelines and business needs
• Carry out testing and validation to ensure performance and reliability

Maintenance & Optimisation

• Own monitoring, alerting and proactive issue resolution
• Manage patching, upgrades and ongoing system maintenance
• Analyse performance and plan for future capacity requirements

Security & Compliance

• Embed security best practices across infrastructure environments
• Support vulnerability management, testing and risk mitigation
• Ensure alignment with relevant standards and regulatory requirements

Leadership & Collaboration

• Provide technical guidance and mentorship to a small team
• Work closely with cross-functional teams to deliver infrastructure solutions
• Contribute to architectural and technology decisions

Documentation & Knowledge Sharing

• Maintain clear documentation across systems and processes
• Support knowledge sharing and continuous improvement across the team

What They’re Looking For

• Proven experience in infrastructure engineering within a fast paced and ever-changing environment and strong knowledge of:
• Virtualisation 
• Cloud platforms 
• Networking, storage and backend systems
• Experience supporting highly available environments
• Good understanding of cybersecurity principles and best practice
• Strong troubleshooting and problem-solving capability
• Ability to communicate effectively with both technical and non-technical stakeholders

The Environment

• Operationally critical infrastructure
• Collaborative IT function with a focus on continuous improvement
• Balance of hands-on engineering and leadership responsibility

Why This Role?

• High-impact position with real ownership
• Opportunity to influence infrastructure direction and standards
• Broad, varied role across projects, operations and strategy
• Stable, well-established organisation

Location: Plymouth
Reporting to: Account Director

About the Role

We’re looking for a commercially driven and creative Marketing Manager to take full ownership of the marketing, events and placemaking strategy for a large retail destination, one of the UK’s leading retail and leisure destinations.

This is a unique and high-impact role responsible for driving footfall, enhancing customer experience and supporting retailer performance through engaging, insight-led marketing activity. You’ll be at the heart of shaping how the destination shows up locally from major seasonal campaigns to community partnerships and live events.

Why Join?

• A rare opportunity to own marketing for a major UK destination
• High visibility role with real commercial impact
• Blend of strategic thinking and hands-on delivery
• Work within a specialist agency with strong industry reputation

Key Responsibilities

• Translate central strategy into impactful, locally relevant campaigns, events and activations
• Full ownership of marketing and events plan, ensuring alignment with centre strategy and commercial goals
• Deliver seasonal events, retailer activations, brand partnerships and community moments that drive footfall and commercial performance
• Manage all digital channels, including social media and website content, ensuring accuracy and strong audience performance
• Build and maintain relationships with local media to enhance profile and reputation
• Collaborate closely with retailers to encourage participation, share insights and support performance
• Act as the local intelligence hub, monitoring customer behaviour, demographics, market trends and competitor activity

• Develop partnerships with local authorities, community organisations and cultural bodies
• Monitor customer behaviour, market trends and competitor activity to inform strategy
• Own reporting and performance analysis, ensuring marketing activity delivers measurable ROI
• Manage the annual marketing budget effectively and responsibly
• Work alongside centre management, leasing and asset teams to support new openings and long-term asset growth
• Manage external agencies across creative, digital, PR and events

About You

• 5–10 years’ experience in marketing, ideally within retail, placemaking, events or consumer-facing environments
• Strong understanding of B2C marketing, customer behaviour and brand experience
• Commercially minded, with the ability to link marketing activity to business performance
• Confident communicator with strong stakeholder management skills
• Highly organised, with the ability to manage multiple projects and deadlines
• Data-driven, with experience in reporting and performance analysis
• Hands-on experience across digital and social channels
• Proactive problem-solver with a positive, can-do approach
• Degree-qualified or equivalent in marketing or communications

About the Destination

Home to over 80 retailers and 17 bars, cafés and restaurants, the scheme blends leading high street brands with a vibrant leisure offer including cinema, dining and entertainment, creating a true destination.